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FAQ

TICKET PHASE

Tickets are released in limited phases — each offering the same experience but at different price levels.
Early supporters enjoy preferred pricing and guaranteed access.
Once a phase sells out, the next one begins automatically.

REFUNDS & TRANSFERS

All tickets are non-refundable, but can be transferred to another guest if needed.
Please note: we cannot guarantee entry on re-sold or third-party tickets.

AGE POLICY

Admission to SOUL. Dayparties is 20+, Please bring a valid photo ID — we keep it classy and safe.

THE SOUL. EXPERIENCE

Every SOUL. event features a curated mix of signature drinks, premium spirits, and curated food concepts — designed to match the vibe, whether it’s a sun-soaked dayparty or a winter mountain takeover.

DOOR SALES

If the event isn’t sold out, a very limited number of tickets might be available at the door.
They’re always the highest price — so we strongly recommend securing your ticket online early.

TABLE BOOKINGS

Table packages are available upon request.
Contact the event team through the listed email or via Instagram DM.
Each guest must hold a valid event ticket, regardless of table booking.

WEATHER & CONDITIONS

DRESSCODE & STYLE

SOULMATES

SOUL. events take place rain or shine.
Our venues are designed to keep the atmosphere alive — no matter the forecast.
In the rare case of a weather-related cancellation, all guests will be contacted directly with further details.

SOUL. represents a modern lifestyle with a high-quality touch.
We love guests who express personality through style — confident, contemporary, and true to themselves.

At every SOUL. event, the people make the difference.
Our community — the SOULmates — stands for good energy, open minds, and genuine connection.

It’s about showing up for the vibe, supporting each other, and creating moments that feel real.

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